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Our Response to Coronavirus

Updated: 1 April 2020

This is to update you on our approach to the current Coronavirus crisis.  Our priority is safeguarding the health of our employees, partners and customers, ensuring that any interaction with Maker&Son continues to be safe and maintaining an efficient, personal service for our customers.

 

Our Service

In response to the latest government guidelines, we have had to temporarily close our show home and our manufacturing workshops and pause all furniture deliveries. We consider this to be the only responsible way of safeguarding the wellbeing of our sales, production and delivery teams across the country, as well as that of our customers.

If you'd like to learn more about the precautions we are taking, as well as Frequently Asked Questions, read here.

 

Our team

If you are thinking about making your home more comfortable during this time, we are happy to say we are still taking orders, but please note that our lead time is currently estimated to be between 8-12 weeks for all our standard pieces. 

 A small number of our sales and admin staff are working from home and remain available to help with any queries, although it may take us a little longer than usual to respond. 

  • You can contact us via phone, email, WhatsApp, Facebook Messenger and Instagram private messaging

  • Our website with its chat function is operating as usual 

  • We are able to help with floor plans, fabric and colour choices, and we'll happily send samples

 

Here are the quickest ways to contact us:

(AUS/NZ) hello@makerandson.com +61 (0) 452 549 307

(UK) enquiries@makerandson.com  0800 0246 100

(USA) NYC@makerandson.com    (917) 522 4990

 

We will continue to monitor the situation closely and share any further updates with you as soon as we can. We are a family business and we remain committed to building and delivering beautiful pieces to last a lifetime. 

Please stay safe and well, and thank you for your continued support.

Alex Willcock & Felix Conran