Cookie Policy

Cookies

 

When you are browsing websites on the internet, tiny text files called cookies are stored on your computer to help track your use of the website and to personalise your shopping experience. These cookies can be stored so that if you return to a website, that website can recall the information from the cookies stored on your computer (such as things you left in your shopping bag) to tailor your experience of the site.

 

We use cookies to understand your shopping journey through our website. These cookies recognise your individual computer, tablet or mobile phone – they do not hold any personally identifiable information about you. Personally identifiable information includes your name, address, credit card details or telephone number – rest assured, none of these are held in our cookies.

 

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storage enabled as a default setting. However, all browsers have the option to disable cookie storage on your computer if you wish to do this. Please be aware that disabling cookies on your browser will reduce your ability to shop online with us as we use cookies to process products in your shopping bag and to process your orders. You will still be able to research our product catalogue, albeit with a suboptimum experience, however you will not be able to purchase through our website. This would also be a common experience of reduced cookie functionality across many websites.

 

Cookie Usage

 

We care deeply about customer service. We use some carefully selected 3rd party suppliers to enhance your online experience. We place cookies on your computer for use on our website.

 

We want to make sure you are fully aware of the cookies we use and what they do when you are shopping on our Site. Here is a full guide to our cookies:

 

Mandatory cookies

 

These cookies are essential to the proper functioning of our website and enable you to use its features, such as accessing secure areas of the site. Without these cookies, you will not be able to purchase the products you are looking for.

 

Analytical or performance cookies

 

These cookies collect information about usage of our website, for instance which pages are visited, which buttons are clicked and whether any error messages are encountered. These cookies don’t collect any personally identifiable information; they are purely to ensure our website is tailored for you.

 

Functionality cookies

 

These cookies remember choices you make to improve your experience and allow the Website to provide enhanced and more personal features. They may also be used to provide functionality such as social media interaction. Some of these remember that you have visited a website and this information is shared with other websites who will present you relevant products. This type of advertising is designed to provide you with a selection of products that is personalised for you.

 

Targeting cookies

 

These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to you and your interests. We may also share this information with third parties for this purpose.

 

Our cookies

 

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

  • _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
  • _shopify_visit, no data held, Persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits
  • _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
  • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
  • _secure_session_id, unique token, sessional
  • storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Third party cookies

 

Because our Site uses the services of third parties, third party cookies are also used.  We do not have any control over those cookies and we recommend that you take a look at those third party site terms directly.


Sharing our pages

 

If you take the opportunity to 'share' content with friends through social networks such as Facebook, Twitter, Google+, Pinterest and Instagram, you may have cookies from these websites stored on your computer. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. You can find more information on social network policies on privacy and cookies by clicking the links above.

 

If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org.

 

Managing cookies

 

The first time you arrive on our website, we inform you that our website places cookies on your computer, as you may choose to leave the website immediately. If you accept the use of cookies, you are still able to switch off individual cookies as described in our Cookie Policy.

 

How to enable cookies in different browsers

 

Cookies should be enabled by default in your browser, so if you have not changed your settings you should expect to be accepting cookies from the websites you browse. Disabling your cookies will limit your experience of our Site and many other websites online. If you wish to change your cookie settings we have provided a guide below for you. Please remember, if you do disable your cookies, you can allow cookies from certain approved websites, by adding the website homepage to your exceptions list.

 

First, find out what your default web browser is on your machine, or the browser you use most often to access the internet. To work out which browser you are using, simply open the internet as usual, and then follow the steps below:

 

Apple Mac Users

 

Open the internet as usual and click on the Apple icon in the top left corner. Choose the 'About' option. This will tell you the browser type and version you are using.

 

SafariSafari on OSX

 

  • Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  • Click on 'Security' then 'Accept cookies'
  • Select the 'Only from site you navigate to'

InternetMicrosoft Internet Explorer 5.0 on OSX

 

  • Click on 'Explorer' at the top of your browser window and select 'Preferences' options
  • Scroll down until you see 'Cookies' under Receiving Files
  • Select the 'Never Ask' option


MozillaMozilla

 

  • Click on 'Tools' at the top of your browser window and select Options
  • Then select the Privacy icon
  • Click on Cookies, then select 'allow sites to set cookies'

PC Users

 

Open the internet as usual. In the tool bar at the top of your browser click 'Help' and choose the 'About' option from the drop down. This will tell you the browser type and version. Once you know the browser you are using you can find the cookie settings using the guide below relevant for your browser:

 

ChromeGoogle Chrome

 

  • Click on 'Tools' at the top of your browser window and select Options
  • Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
  • Now select 'Allow local data to be set'

 

InternetMicrosoft Internet Explorer 6.0, 7.0, 8.0

 

  • Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  • Settings above Medium will disable cookies

 

MozillaMozilla Firefox

 

  • Click on 'Tools' at the top of your browser window and select Options
  • Then select the Privacy icon
  • Click on Cookies, then select 'allow sites to set cookies'

 

SafariSafari

 

  • Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  • Click on 'Security', check the option that says 'Block third-party and advertising cookies'
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