At Maker&Son, we put customers at the very heart of what we do. We strive to make our customers feel comfortable and pride ourselves on our premium products, excellent service, and friendly, genuine support. The measure of our success is customer satisfaction, and we are incredibly grateful to those who take the time to review their experiences with us.

Delivery costs of our rugs are $275 within Australia and are sent with our nominated delivery partner. An email will be issued for parcel tracking at time of despatch with orders packaged and shipped next working day. Please note that we are unable to provide a specific timeframe for delivery as delays may be experienced at time of shipment due to transit load and congestion.

Shipping costs for Dove are included in the sales price.

At Maker&Son, the dream is simple, to create the most incredibly comfortable furniture in the world. We are a proud family business that designs, and hand makes luxury sofas, armchairs, and beds that bring families together. All our pieces are handmade in England using entirely natural materials. That means sustainably sourced solid hardwood for the frames, guaranteed for 30 years, and ethically sourced feather and down for our cushions. From our handmade sprung base to wool padding, jute webbing, and individually coiled springs, every detail reflects our commitment to your comfort.

By selling directly to our customers, we can make our products with infinitely better materials and overall quality sourced from our community of local manufacturers in each country that we operate within.

At the heart of our range is our commitment to customers' comfort and ease of lifestyle. Our upholstered furniture comes with the convenience of loose covers that are easy to clean and lengthen the piece's life. We are happy to make covers in any suitable upholstery fabric that you would like to use.